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Job Details
Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of needWe are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com Associate Field Service Representative Who we want
- Hard-working winners. Confident, competitive, driven and results-oriented people who create a track record of success.
- Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward.
- Mission-driven people. Fiercely intense representatives who work whatever hours necessary to live out their purpose of changing people’s lives and making healthcare better.
- As an Associate Field Service Representative you spend your day to day in the field driving from account to account, be it hospital, fire station, or surgery center.
- You are responsible for the trouble shooting and repair of equipment according to Stryker Medical specifications
- You will perform all required quality control checks and preventive maintenance in accordance with the products maintenance manual.
- You present the highest level of customer etiquette in support of the sales team. Promote increased equipment and service usage by establishing and maintaining effective customer relationships.
- You perform preventative maintenance, global hold repairs and wireless and software upgrades
- You are committed to completing all documentation
- High School diploma
- Valid drivers license
- Strong inter-personal communication skills specifically relating to stress management, people management and conflict management.
- Ability to explain detailed instruction troubleshooting and inspection procedures
- Basic electronic and mechanical aptitude
- A winning team driven to achieve our mission and deliver remarkable results.
- Quality products that improve the lives of customers and patients.
- Ability to discover your strengths, follow your passion and own your own career.
- Stretchers & transport chairs– https://www.stryker.com/us/en/portfolios/medical-surgical-equipment/stretchers.html
- Bed Frames– https://www.stryker.com/us/en/portfolios/medical-surgical-equipment/bedframes.html
- https://www.stryker.com/us/en/portfolios/medical-surgical-equipment/emergency-patient-transport.html
- Mistral-Air- https://www.stryker.com/us/en/acute-care/products/mistral-air.html
- 12 paid holidays annually
- Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
- Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
About the Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers... Read more