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Job Type
Full Time
Job Details
Summary The Implementation Consultant directly interfaces with our customers and partners to deliver solutions within current Workiva products that achieve customer outcomes. This role is focused on documentation, continued learning, and enablement for internal resources as well as our customers and partners. The Implementation Consultant works closely with other internal teams cross-functionally including project management, customer success, support, solution engineering, and product development. Responsibilities
- Leads the delivery of contracted services to customers and partners
- Performs detailed discovery sessions to understand business needs and requirements
- Creates a solution design that achieves outcomes within the Workiva platform
- Directly interfaces with customers and partners to deliver standardized solutions
- Maintains and enhances knowledge of financial, risk, or operational reporting using the Workiva platform through a commitment to ongoing training
- Participates in leading and mentoring peers as well as Associates, assisting onboarding as needed, and participates in ongoing training efforts.
- Undergraduate Degree or equivalent combination of education and experience in a related field.
- 4 years of experience in service delivery roles, finance, accounting, audit, or a related field.
- Bachelor’s degree or 2 years of experience with a Master’s degree
- Bilingual in Spanish preferred
- ESG, Sustainability reporting
- Experience with ERP, GRC, GL, FP&A, or Analytics and reporting solutions and their related technology platforms.
- Hands-on experience within the Workiva platform, other SaaS and cloud technologies, or data architectures preferred.
- Consultant level at a services company or public accounting preferred.
- Excellent verbal, written, and interpersonal communication skills
- Ability to present topics clearly and succinctly
- Self-motivated with strong propensity for action, results, and continuous improvement
- Ability to influence and drive change in business processes
- A strong individual contributor with intellectual curiosity to positively impact the ability to manage multiple services.
- Enhanced technology knowledge of the Microsoft Office suite and Google Workspace applications. Familiarity with any of the following: SQL, JSON, REST, or Python is a plus
- Demonstrated ability to curate and maintain customer-first relationships
- Up to 25% travel
- Reliable internet access for any period of time working remotely, not in a Workiva office.
About the Company
Workiva
Ames, IA, United States
We founded Workiva to transform the way people manage and report business data with various collaborators, data sources, documents, and... Read more