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Job Details
Why join Stryker? We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com Who we want
- Meticulous documenters. Detail-oriented people who enjoy maintaining meticulous documentation of reports, metrics, proposals, and presentations.
- Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- Curious learners. People who seek out cutting-edge research and information to expand and enhance their ability to be ready for what’s next.
- Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.
- Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment, and instruments to insure ideal placement and precision. Additionally, you will provide ongoing in-services, and customer education to assigned account(s).
- Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.
- Solve potential product problems for customers in an expeditious and highly satisfactory manner.
- Collaborate with Sales Representatives and Marketing to increase public awareness and highlight clinical benefits of the products and build strong relationships with key surgeons and OR staff at targeted accounts.
- Provide feedback on product to improve performance and customer satisfaction.
- Team with Joint Replacement sales force and clinical specialist to achieve business goals.
- Conduct all business and affairs in compliance with the laws and regulations, including the Foreign Corrupt Practices Act (FCPA), the Stryker Code of Business Conduct, with the highest ethical principles.
- Technical Degree and/or Bachelor's degree in Biomedical Engineering, Surgical Instrumentalist, or other Healthcare related area.
- Fluency in English and Spanish is required.
- Previous experience in the hospital and surgical environment. Highly experienced in clinical and surgical support, comfortable in Operating Room environment and guidance of surgeons and clinical staff.
- Able to develop and deliver training and education programs.
- Previous experience working with robotic surgery is a plus. Knowledge of orthopedics and/or aspects related to the musculoskeletal system is desirable.
- Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, the processing and record management).
- Availability to travel and flexible hours.
- Preferably based in San Juan, Puerto Rico.
- 12 paid holidays annually
- Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
- Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.
About the Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers... Read more