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Principal Site Reliability Engineer, Infrastructure Observability (Remote Flexibility)

T. Rowe Price Hybrid Owings Mills, MD, United States(flexible)
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There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference.  We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

Overview

In this role as Principal Site Reliability Engineer, Infrastructure Observability you will help formulate, develop, and implement a team of Site Reliability Engineers (SREs) focused on the observability, sustainability, scalability, measurability and recoverability of T. Rowe Price’s innovative cloud & on-prem solutions by leveraging automation and best-of-breed tools. The successful candidate will have a strong operations & engineering background, is hands-on when needed, and has expertise in the cloud environments (public, private), infrastructure operations, DevOps practices, CI/CD toolchain and systems, code build and deployment, incident response, and 24x7 monitoring and support.

The candidate will also have extensive experience operating within a SRE function within a complex, distributed environment. They will have a demonstrated ability to work horizontally and vertically within an organization with diverse partners and sponsor groups.

Role summary and job responsibilities
  • Possesses extensive knowledge in own area of expertise and extensive in-depth knowledge of the broader portfolio for comprehensive understanding of up/downstream impacts across technology infrastructure
  • Responsibility for the design of technology solutions to prevent or minimize service disruptions
  • Prevents technology service disruptions through technology solution recommendations and automations
  • Fosters a culture of deep learning through blameless post-mortems to improve the shared goal of reliability across services
  • Transform operations teams by facilitating internal change to adopt SRE standard methodologies across the organization and driving strategic growth in this area within Global Technology
  • Analyzes incidents impacting technology availability for high-level trends across the broad portfolio
  • Drive initiatives to reduce or prevent technology failures in a complex, distributed technology environment
  • Pulls together information from disconnected systems into cohesive views of the technology portfolio for identifying trends, redundancies, and risk
  • Demonstrates outstanding awareness of the complexities of the tech and asset management industries
  • May lead initiatives of varying degrees of complexity that span multi-functional areas and of varying degrees of complexity
  • Contributes to definition of target state architecture and design of the technology environment
Requirements
  • 10+ years of relevant technology experience
  • 5+ years building and supporting solutions in Amazon AWS
  • 5+ years of experience building and running a DevOps and/or SRE function
  • Experience with implementation and operation of the chaos model at scale
  • Strategic and program-level implementation experience
  • Demonstrable experience implementing new technology, tools, and platforms
  • System administration and scripting experience
  • Demonstrable experience leveraging automation to proactively prevent or quickly remediate incidents
  • Fluent in multiple programming languages (e.g., Python, Java, GO, Node.js, .Net Core, etc.).
  • Proficiency with database development (SQL Server, PostgreSQL, MySQL, etc.)
  • Proficiency with defining, right-sizing, tracking, and reporting on Service Level Objectives (SLOs), Service Level Indicators (SLIs), system availability, and the progress and outcomes related to reliability
  • Experience with implementing and managing Error Budgets
  • Proficiency with understanding and explaining incident situations and their recovery plans to prevent recurrence
  • Knowledge/experience driving dashboard standardization across the ecosystem for observability, APM and infrastructure monitoring, and application-specific logging
  • Knowledge/experience with observability tools such as New Relic, Elastic Stack, Prometheus, Grafana, Splunk, and cloud native tools is desirable
  • Knowledge/experience with cloud management tools such as Ansible, Terraform, Vault, and Vagrant.
  • Works independently, with guidance in only the most complex situations
  • Makes sound decisions with limited facts or resources.
  • Balances strategic and pragmatic concerns when solving problems
  • Adjusts communication style and materials to suit a given audience
  • Able to clearly articulate operational principles, practices, and policies
  • Stays abreast of industry trends and technologies
  • Accountable for work of self and others; sets standards around which others will operate
  • Maintains a broad internal professional network and knows when to engage/activate it
  • Develops or mentor’s diverse talent on the team
  • Ability to be on-call and/or work during off-hours
Commitment to Diversity, Equity, and Inclusion:

We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

Benefits: We invest in our people through a wide range of programs and benefits, including:

  • Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
  • Flexible and remote work opportunities
  • Health care benefits (medical, dental, vision)
  • Tuition assistance
  • Wellness programs (fitness reimbursement, Employee Assistance Program)

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.

About the Company
T. Rowe Price
 Baltimore, MD, United States
Work at T. Rowe Price

About Us. We believe in strategic investing. It has guided how we do business for more than 80 years, and its driven by independent thinking and... Read more


How To Find Flexible Remote Jobs That Allow You To Work From Home or Anywhere

Trying to find a flexible remote job? You should search for different terms depending on exactly the type of job you’re looking for. Some of the most common search terms include:

  • Remote Jobs
  • Work From Home Jobs
  • Online Jobs
  • Flexible Jobs
  • Telecommuting Jobs
  • Freelance Jobs

Times have changed, and so has the workforce. Gone are the days of geographical limitations on who companies can hire. Digital nomads are on the rise, but they’re not the only ones looking for flexible jobs. Stay-at-home moms, people with physical mobility issues, and myriad more can benefit from the option to work from home.

You can find all of the types of jobs listed above on our site, and while many of those terms can be used synonymously, it’s good to be able to define them and know what you’re looking for so that you can find a job that’s the best fit for you.

Remote Jobs

A truly remote job allows you to work from anywhere, with no restrictions on timezone, state, or country. So if you’re hoping to be a proper digital nomad, make sure you’re looking for remote jobs. It’s also worth noting that most “remote jobs” are considered full-time roles.

You can learn more about the definition of remote jobs here. Note, Many companies will mention that a job gives you the option to work remotely - it’s good to clarify whether they mean the position can be done remotely full time, or if what they’re really offering are home office days. Phrasing like “option to work remotely once a week” should make it clear that you’re expected to be physically present the rest of the time.

Work From Home Jobs

“Work from home jobs” is one of the most common search terms for folks looking to break away from the restrictions of a traditional office. In fact, it returns 10 times as many results as “remote jobs.” So if you want to cast your net wide, then this may be the way to go… But “work from home jobs” can function as a bit of a catch-all - unlike a search for remote jobs, which will tend to return a number of legitimate full-time opportunities like the ones on our site, work from home jobs can mean a lot of different things. Everything from teaching English online to selling your crafts on Etsy would be considered work from home jobs.

Unlike remote jobs, work from home jobs don’t necessarily mean you’ll have the support of an employer… it’s literally any job that you can do from home. So if you want to see the full breadth of non-office jobs/work that’s available, search for “work from home jobs”... but if you want a full-time role with a 401k that lets you work from anywhere, consider a more tailored search for “remote jobs.”

Online Jobs

“Online jobs” returns even more searches than work from home jobs. Online jobs are any jobs that you can do just by being connected to the internet. Lots of these jobs are part-time, pay by the hour type roles. Think English teacher, online tutor, part-time blogger, resume writer… they tend to be very gig focused, and companies offering these roles will almost always pay you by the hour. Great if you want flexibility, not necessarily if you want stability.

Flexible Jobs

Flexible jobs can mean a lot of different things. You can have an in-office job that’s flexible because you’re allowed to set your own hours. Or because you’re allowed to work from home a certain number of days each month. It might also mean working part-time (or having the option to).

Flexible jobs can also be remote or work from home jobs in which you’re allowed to set your own schedule (though you should note, not all remote/virtual/online jobs are actually flexible - many of them assign strict hours). In conclusion, flexible jobs mean a lot of different things to different people, but if the ability to set your own schedule is important to you, you should definitely be looking for flexible jobs - regardless of whether they’re remote or in-office.

Telecommuting Jobs

A lot of jobs listed as remote jobs are actually telecommuting jobs. Telecommuting jobs are full-time roles with companies who can offer you the flexibility to work from home 99% of the time, but might need you to reside in a certain physical location or time zone due to practical constraints. (You can learn more about the tax reasons for this here.) You might be expected to occasionally go to the office for trainings, or you might need to meet in person with clients in a certain area. These jobs are great if you want both a high degree of flexibility and stability, while remaining in your current area. They’re not ideal for would-be digital nomads.

Freelance Jobs

Freelance jobs are booming in today’s gig economy. They afford you a lot of flexibility because you set your own schedule, and oftentimes your prices. But as noted with online jobs, a lot of times, you’re “freelancing” for a company even though you’re really working for them almost full time.. But instead of paying you as a full-time employee, they’re paying you by the hour or by the product. This is often less preferable to a full-time remote job that offers more stability and better pay. That said, searching for freelance jobs online can be a helpful way to launch your own freelance career. Maybe you start doing freelance work on gig sites like Fiverr, but are ultimately able to go out on your own once you’ve built up a portfolio and client list. It’s at this point that freelance work can become truly lucrative. It’s worth noting that not all freelance work can be done remotely - depending on your skill-sets, you may need to be able to meet in person with your clients.

You can find freelance opportunities with legit companies here on PowerToFly.