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Job Details
About the Role: Grade Level (for internal use):11 About the Role: The Team: This is a Strategic Relationship Manager position that will involve client retention working with a team of seasoned commercial professionals selling to the largest Technology, Media and Telcom (TMT) firms globally. We value partnership and it is crucial that you are a great teammate in order to be successful within this structure. We reward hard work, dedication, and self-starters. We believe that no one part is more valuable than the sum of the whole; we need everyone to achieve our goals. Responsibilities and Impact:
- Manages existing business base. Uses relationships with existing accounts to grow and retain business to meet or exceed sales goals.
- Collaborate with Sales Directors within account base to develop specific retention and growth plans for each account.
- Focuses on retaining business by ensuring a high level of client happiness. Communicates with clients regarding significant issues and directs their resolution.
- Maintains relationships with clients to retain revenue and provide proactive/reactive generation of sales leads and business development opportunities.
- Maintains awareness of market and industry trends, reviews all available collateral and develops an understanding of their competitive situation.
- Provides monthly account management and sales reports to sales and business management.
- Bachelor’s degree required.
- 3-5 years of sales experience or client management
- Experience in a client facing role (inside sales, prospecting, sales support, customer support)
- Strong communication skills, both verbal and written with the ability to engage a senior level audience.
- Strong MS office (Word, Excel, PowerPoint) skills are required, and any knowledge of CRM databases (such as Salesforce.com) would be advantageous.
- Solid organization, multi-tasking and prioritization skills
- Goal and action orientated, with ability to work towards revenue targets within a business development environment.
- Experience in dealing with challenging situations, i.e. objection handling, overcoming gatekeepers, etc.
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
About the Company
S&P Global
United States
At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening up possibilities. We Accelerate Progress in the world.... Read more