The Frontline Focus: building skills and connection for today’s vital workforce

Frontline and hourly workers are essential to keeping businesses running, yet they often face barriers to training, development, and connection.

As expectations around employee experience continue to rise, organizations are being challenged to rethink how they invest in and support this critical workforce.

The Frontline Focus brings together business leaders and decision-makers to explore practical strategies for attracting and retaining frontline talent, while building stronger systems for growth, engagement, and inclusion.

Attendees will have opportunities to hear from industry experts, participate in discussions, and connect with peers through a mix of keynote sessions, panels, workshops, and networking experiences.

This half-day event features a dynamic virtual program designed to encourage interaction, including live main stage sessions, attendee chat, and one-on-one networking opportunities.

Topics include:

• frontline workforce engagement and retention
• upskilling and development programs for hourly roles
• technology and tools for communication and inclusion
• practical strategies for supporting frontline managers
• building stronger connections across distributed teams

Sessions will cover key challenges such as limited time for training, gaps in support for frontline managers, and the role of digital tools in improving communication and engagement across organizations.

The event also offers professional development value, with eligibility for 3 recertification credits from both SHRM and HRCI.

This conference is designed for executives and leaders who are in a position to drive change within their organizations, teams, and communities, with a focus on building stronger relationships between companies and their workforce.

👉 Apply now to attend

Event details

📅 Date: May 6, 2026
🕒 Time: 12:00 PM – 4:35 PM EDT
💻 Format: Virtual half-day conference
🌍 Audience: Business leaders and executives focused on frontline workforce strategy, engagement, and development

This session is eligible for 3 credits from SHRM and HRCI.