The Challenge
Restore NYC is a nonprofit organization making freedom real for survivors of trafficking in the United States with innovative housing and economic-empowerment solutions that give survivors access to a safe home and job.
So teamwork, in the form of cooperation and coordination, is essential to achieve this goal, but some of the challenges they were facing were the high turnover rate in staff and the need of making changes to their workflow.
The Goal
The goal was to help them through these transitions while taking steps to mitigate much of the negative impact while keeping them on track and committed to their DEIB objectives, by engaging the right parties.
Why does this matter? Let's look at the stats...
35%
Racially and ethnically diverse companies are 35% more likely to perform better
70%
Diverse companies are 70% better positioned to capture new markets
120%
Inclusive companies are 120% more likely to hit financial goal
Learn how our DEIB solutions can help your company
PowerToFly Partnership
We focused on four aspects of consulting & training:
- Company culture and inclusive leadership
- Client strategy for service recipients
- Hiring and retention
- Company-wide trainings
For the training, we focused on:
- Inclusive leadership
- Allyship
- The power of belonging at work
- Cross-cultural communication
The Solution
The first thing we did was define conscious and unconscious biases and how they can work against us. In order, we can recognize biases and manage them.
Then it is important to have a clear understanding of the impact of inclusive leadership. So we implemented the six traits of inclusive leadership in the workplace.
Also, beyond benchmarking, we created a DEIB council, which includes Restore’s executive leadership team, where we worked collectively on thought leadership and executing our DEIB projects. The council was split into project groups, where they would focus on their specific projects and then come all together as a team to report and share progress.
“I liked the variety of tools that we were given to use when having difficult conversations. PowerToFly always brings in good frameworks for us to work from.”
- Training Survey Assistant
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The Impact
Some of the achievements we launched and implemented were:
Company Culture & Inclusive Leadership
We launched an anonymous company culture survey that allowed employees to give feedback on workplace conditions and their overall satisfaction. This information is vital in helping them understand how they can make their workplace more effective, productive, and enjoyable for everyone.
Client Strategy for Service Recipients
We started the strategy for DEI Framework and we increased client ranking with focus on improving scores for USCs and FNs. It was a challenge to get people to trust us, but once we did, they were more than happy to work with us.
Hiring and Retention
We developed several human resources policies and procedures to help the company retain valued employees, including a job evaluation and performance review process. We also implemented hiring rubrics to minimize bias in candidate selection.
Company Wide Trainings
The results are shown in the graph below:
Learn about our DEIB solutions
If you want to learn more about our hiring, attraction, and retention solutions, book a call with us below:
