Diversity reboot

Ayana is an accomplished professional with over 13 years of experience in the telecommunications and call center operations industry. She is passionate about digital transformation and customer-led product development. Previous success in direct sales, business consulting and cloud infrastructure enable Ayana to bring a diverse perspective. Currently, Ayana is a valuable part of the CX channel team at Zoom, championing there contact center, virtual agent and workforce management initiatives that drastically improve both the overall customer experience but the also equally important employee experience. In her work she strives to make customer experience simple, easy and enjoyable for her partners.