Consultant, Author, Speaker: Helping businesses make UX
Your product and customers are important. Research shows that 97% of websites and digital products fail at user experience and accessibility, suffer from frustrated users and poor conversion rates, and inflate costs to businesses. I can help you make your product user-friendly and ensure that it satisfies both your business and user needs and increases sales by:
- Identifying your product's value, enhancing product positioning and improving product profitability;
- Helping you better understand your customer needs and develop creative solutions to increase value;
- Working with you to create, develop, and maintain a clear product vision, strategy, and roadmap throughout a project's life cycle.
When talking about diversity and inclusion, often people with disabilities are dismissed despite being the world’s largest minority. They make up over 1 billion people worldwide which is the population size of China! I provide customized consulting services, training sessions, and workshops to business owners, media producers, corporations, educational institutions, event organizers on how to make their websites, media, events accessible so that everyone is included and your message can reach a larger audience. In addition to this, I’m a founder of Audio Accessibility and work with clients on making their podcasts, videos, and events accessible to deaf and hard of hearing people via high quality captioning and other communication access services.