The customer and partner experience (CPX) team at Workiva is a place where you can thrive. Watch the video to the end to learn more about its day-to-day and how to join the company.
CPX encompasses every team involved in the customer and partner experience. It’s a team of teams! Margherita Schiavone, technical support engineer, Megan Van Der Linde, senior solutions architect, and Johanna Rickle, manager of client onboarding at Workiva, share everything you need to know about these areas and how they collaborate to achieve their goals.
The onboarding team is at the forefront of the customer and partner experience at Workiva. Right after the sales process concludes, the crew dives in to educate the customer on how to get the most out of Workiva's platform. They know everything there is to know about making customer documents look great and using the company’s platforms, tools, and features. The group interacts with multiple teams across the organization to ensure the customer has a positive onboarding experience.
The customer and partner experience team includes the solution architects team. Its members come from various countries and backgrounds and have different work experiences, which makes them a collaborative team. Everybody has different perspectives to offer. Members are encouraged to share some non-work things in the weekly team calls, which allows them to get to know and understand one another on a deeper level.
Join Workiva’s customer and partner experience team!
Does driving customer and partner experience in a dynamic, adaptable, and collaborative environment resonate with you? If you're a logical thinker, a fast learner, and a problem solver who enjoys balancing autonomy and teamwork, you're the perfect fit for the CPX team. Join a team that's all about collaboration, innovation, and growth!
Are you interested in joining Workiva? They have open positions. To learn more, click here.
Get to Know Margherita Schiavone, Megan Van Der Linde, and Johanna Rickle
If you are interested in a career at Workiva, you can connect with Margherita, Megan, and Johanna on LinkedIn. Don’t forget to mention this video!
More About Workiva
Workiva was founded to transform how people manage and report business data with various collaborators, data sources, documents, and spreadsheets. Today, people all over the world use their platform to seamlessly orchestrate data among their systems and applications for transparent and trusted connected reporting and compliance. At Workiva, they are innovative in everything they do — from building their software to serving their customers and treating their employees.
